Emotional Intelligence is the ability to sense what is going on in a situation and how we feel while we are in that situation, to be able to evaluate and take into account others people thoughts and feelings precisely and to respond to it appropriately.
Emotional Intelligence, domains to analyze the type of emotions which motivates you and supervise you of the emotions of other and know others emotions. It is a combination of self-awareness, self-regulation, self-motivation, empathy and social relationships.
To reach success in the life and work endeavors, emotional intelligence, also called Emotional Quotient (EQ), is as important as IQ.
The fact of life is that every environment or a surrounding, whether it is social, family or work related, involves human beings, and human beings are emotional beings. Thus, it is the simplest way we are dealing with all incoming data crosses the limbic region of our brain where they are instantly examined for their emotional value before going to the cerebral cortex for processing. Therefore, our brain is structured in such a way that we experience the emotion before we create a thought.
When infants are born, they interact and communicate for their needs almost exclusively through their emotional language. They can “tell” us how they feel although they have not yet built the speech and language. As we mature toward adulthood, we don’t lose our first language, but we do learn to control and contradict it. It’s just a feeling, we tell ourselves!
Emotional Intelligence at Work
Every aspect of our work life is linked to this type of emotional intelligence which can be respect in the workplace, personal profession, empathy, decision making, and motivation, and stress management, group discussion, adaptability to change, communication, conflict resolution, team building, coaching, leadership, customer care and service and also involves time management. By being more aware and knowledgeable of our emotional reactions at work, we automatically increase our power and decision in choice.
The choice comes from knowledge. Just tell if we don’t know what we are feeling or why we are feeling it, how can we change it or have control over it? We must first know what “it’ is!
Improving EQ skills – Where to begin?
Begin with the very first step, you should raise your instantaneous level of awareness. For example, if you are feeling a sense of panic or anger at a work situation one should be fully aware of the emotional state as you are experiencing it. With this type of knowledge, you will be able to bring your feelings under control and you will have the choice to expel your feelings into productive behaviors aimed at resolution, decision making, and problem-solving assessments.
Raise your ability to “read” emotions. When you are into a situation, you should take the extra moment to express what you are feeling or what another person may be feeling about the same. Emotions provide important information that will remain invisible if you don’t really pay attention to the situation you are put in.
Self-regulation of emotions is defined as the feelings that upset and distress the person. These are the feelings that you can get in the way of making sound decisions, handling a conflict in a situation appropriately and effectively, or communicating an aspect of a performance evaluation.
We all need a positive feedback and encouragement about the work which we have done. We must be able to rely on our own capacity for self-validation in order to stay motivated and continue to give our 100% best at the workplace. Practice attentive listening.
In working with others or in a group, listening is an integral part of conflict resolution in any task. Emotional intelligence is the appropriate response to a person. It is sometimes more appropriate to listen to the person rather than speaking and responding. It should not matter you, if you are in a leadership position at work or not, you are a “leader in life”, a leader to yourself and you can choose to act, respond, listen, empathize, and communicate, etc. in your work environment. You can be a role model to others in sharing up of new ideas and express human emotions in much healthier and productive way. A higher EQ benefits work, relationships and health. Higher emotional intelligence promotes to build up new ideas among people in your workplace, also increases your managing skills in times of transformation, builds teams and groups that are more respectful, effective and focused towards goals and also prevents inappropriate behavior that could lead to conflict between people, develops your leadership/coaching skills and also supports your ability to learn since managed emotions give you better access to your IQ and increase your knowledge and retain skills. Therefore, emotional intelligence is a way of life.